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Outsourcing Telemarketing Services to G.O.A

Global Outsourcing Agency is one of the fastest growing outsourcing companies in the world. With over 200 BPO companies worldwide under its direct contract and growing faster than ever holds a prestige position in the BPO Outsourcing world of Telemarketing. With Previous and Current Clients ranging from AT&T, Bell Canada, Fed-Ex, Dish Network, DirecTV, Boost Mobile, Verizon Telecom, BCBS, Humana, Cigna, United Health Care, Life Alert, Life Lock, Mobility Services, Bank of America to Financial and Legal’s of Great Britain (UK) G.O.A has set its path with only one Moto;

“FLEXIBILTY IS OUR STRENGTH”

We are always striving to set new standards for quality by maintaining the perfect balance of world class technological resources, best systems and highly professional teams to run them. We understand that nothing is more essential to ensure customer delight than quality. With G.O.A you will have access to all of our Call Canters/Teams and the best part is even if your program is ran by 10, 50 or even 100 teams you still deal with just one COMPANY “G.O.A.

Offshore Outbound Telemarketing Services to Global Outsourcing Agency

Offshore outbound telemarketing services is one of the key services offered in Global Outsourcing Agency through its highly sophisticated call centers. G.O.A's telemarketing services can help you in building leads, customer databases and also help you in finding new customers. When global companies outsource telemarketing to G.O.A, they benefit from significantly lower costs, proven process quality and access to a trained, computer-literate, college-educated workforce with good presentation and communication skills.

Inbound Telemarketing Services

Our experience across a number of industries has provided us with the ability to customize our inbound telemarketing service to suit any situation, any business or industry:

• Communications
• Pharmaceutical
• Consumer and Industrial Goods
• Financial Services
• Healthcare
• Insurance
• Retail
• Travel & Hospitality

Telemarketing Services

Global Outsourcing Agency's offshore telemarketing services include:

• Telemarketing lead management
• Lead Generation Services (Link to Lead Generation Page)
• Decision Maker Contacts
• Appointment Setting Services (Link to Appointment Setting Page)
• Debt Collection Services
• Database Services (Link to Database Services Page)
• Product Promotion
• Research Surveys and Polling
• Customer Satisfaction
• Telephone and Web Based Business Development
• Up Sell/Cross Sell Campaigns (Link to Up-Sell/Cross-Selling Page)
• Seminar Population

Why use telemarketing?

telemarketing

Apart from telemarketing products, G.O.A's offshore call centers also offer many other inter-related services such as:

• Tele-Banking
• Direct response television
• Customer service management for international banks, software firms, telecom service
providers, credit card companies etc.
• Airline ticketing and reservations
• Database cleansing and updating
• Third party verification
• Record verification
• Fraud detection /prevention Calls
• Welcome / thank-you calls
• Continuity sales calls
• Any kind of message delivery

Industries That We Serve

• Retail
• Software / IT / ITES
• Broadcasting
• Food
• Online Printing
• Healthcare
• Real Estate

How are outsourcing concerns and cultural differences handled?

Every outsourced telemarketing campaign is preceded by thorough briefing and intensive audio and video-based training. Our agents and managers are familiarized with the product, the accents and the environment in which they are operating, to ensure success of the telemarketing campaign. Customers are also given secure view-in and listen-in options which give the added benefit of transparency and quality control. Want to grow your business and strengthen customer relationships while focusing on core activities? Outsource telemarketing to G.O.A.
Contact Us for Telemarketing Services.

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